NR Computer Learning Center . 2100 W. Orangewood . #110 . Orange . CA 92868 . 714-505-3475 . Computer Training, Testing, Assessment and Consulting Service provider for Small, Medium and Large businesses (SMB/SME).

Outsourcing and Managing Global Projects (1/2 Day)

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Description: Some recent data indicates nearly 50 percent of outsourced projects totally fail or fail to meet expectations. 30 percent reported ongoing issues with outsource management processes. Outsourcing in both the private and public sectors faces a number of significant challenges, including understanding and managing international business environments, ensuring alignment between business processes and the outsourcing contract, and handling diverse expectations from the client and outsourcer's organizations.

At first glance, this means that many project managers who take on an outsourced project have a high probability of a tough ride and potential failure. This dictates that personnel acquire a refined set of business, service-level management and contract governance skills to effectively support the organization's requirements.

This course will help you eliminate waste and confusion on your projects. Proven working templates are utilized by participants to formulate project deliverables throughout the course. The transferable techniques, skills and competencies developed in this workshop can be applied in manufacturing, technology, new product development, services sector, health and human services, and the municipality-public sectors.

Prerequisites: There are no prerequisites for this course. However, it is helpful to have taken an introductory project management course.

Target Audience: This course is intended for both novice and experienced Project Managers and projects support personnel who need to apply the discipline of project management.

Objectives: After completing this course, students will be able to:

Establish success requirements for improved performance
Design proactive contract and services oversight
Define the bullet-proof service-level agreement
Performance management techniques
Manage service deficiencies and apply strategies to reduce issues
Manage business and outsourcing contract changes to ensure effective service delivery

The course includes:

Small group (max 12 student)
Training Material
Certified Instructor
Quick Reference Card
One hour of Free Consulting Services

For Schedule, click here.

For more information, call 714-505-3475