Internet Business Associate

Internet Business Associate prepares students to work effectively in today’s business environment. In this course, you will learn about the tasks involved in various Information Technology (IT) job roles, and explore career opportunities in the IT industry. You will also learn about Internet connection methods,
Internet protocols, the Domain Name System (DNS), cloud computing and mobile devices. You will study the basic functions of Web browsers, the components of Web addresses and browser use in the business world. You will learn how browser plug-ins and add-ons can improve your Web-browsing experience, and you will use browsers to download and manage files.
You will learn about databases as they relate to Web search engines, and you will use search engines to conduct basic and advanced Web searches. This course also teaches you to use local and Web-based (cloud-based) e-mail clients, and it provides guidelines for communicating effectively over the Internet using Web technologies and social networking tools. You will also learn about Internet research and collaboration tools, software development tools, and the patent and licensing practices that accompany software applications.
In addition, you will learn how to protect your privacy and personal information on the Internet. This topic includes protecting your reputation by limiting the information you post online. This course also discusses the risks associated with being connected to the Internet, and the security measures that can keep your computer system and your personal information secure. You will also learn about the use and control of cookies. Finally, you will study the fundamental elements of project and program management, and the importance of acquiring these skills for all IT job roles.

Internet Business


  • Familiarity with an operating system such as Microsoft Windows 7
  • No prior experience using the Internet, developing Web pages or configuring networks needed

Technical Requirements

  • Access to Internet connection


  • Introduction to IT Business and Careers
    • Information Technology (IT)
    • IT Job Roles
    • IT Industry Career Opportunities
    • Technical Concepts and Training
    • Technology Adoption Models
    • Business Modeling
    • Data Modeling
    • The Importance of Standards
    • That’s a Hot Site
  • Internet Communication
    • Communicating via the Internet
    • Modern Web Technologies
    • Social Networking
    • Messaging
    • Blogging
    • Communicating Effectively over the Internet
    • Convergence and Unified Communications Technologies
    • Web 2.0 Travel Guide?
  • Introduction to Internet Technology
    • Internet Technology
    • Overview of Networks
    • Overview of the Internet
    • Connecting to the Internet
    • Internet Protocols
    • Domain Name System (DNS)
    • Cloud Computing
    • Computing in the Cloud
  • Web Browsing
    • Introduction to Web Browsing
    • Basic Functions of Web Browsers
    • Installing a Web Browser
    • Web Addresses
    • How Browsers Work
    • Browser Choices
    • Browsing Techniques
    • Browser Elements
    • Configuring Web Browser Preferences
    • Proxy Servers
    • Troubleshooting Internet Client Problems
    • Working the Help Desk
  • Multimedia on the Web
    • Introduction to Multimedia on the Web
    • Objects, Active Content and
    • Languages
    • Objects and Security Issues
    • HTML5 vs. Plug-ins
    • Introduction to Plug-in Technology
    • Data Compression and Decompression
    • Plug-in Installation
    • Types of Plug-ins
    • Firefox Add-Ons
    • Types of Viewers
    • Miscellaneous File Formats
    • Downloading Files with a Browser
    • The Right Tools for the Job
  • Databases and Web Search Engines
    • Introduction to Data Searching Tools
    • Overview of Databases
    • Introduction to Web Search Engines
    • Registering a Web Site with a Search Engine
    • Types of Web Searches
    • Basic Web Searching Techniques
    • Boolean Operators
    • Advanced Web Searching Techniques
    • Using Web Searches to Perform Job Tasks
    • Unexpected Web Search Results
    • Web Search Strategies
    • Evaluating Resources
    • Organizing Internet Research
    • Citing Copyrighted Online Resources
    • To Be Valid or Not to Be Valid?
  • Business E Mail and Personal
    • Information Management
    • Introduction to Business Electronic Mail (E Mail)
    • How E Mail Works
    • E Mail Configuration Requirements
    • E Mail Message Components
    • Creating and Sending E Mail Messages
    • Receiving and Viewing E Mail Messages
    • E Mail in the Workplace
    • E Mail Problems and Solutions
    • Personal Information Management (PIM)
    • Mastering the Art of E-Mail
  • Protecting Yourself Online
    • Introduction to Protecting Yourself Online
    • The Right to Be Forgotten
    • Spam
    • Cookies
    • Configuring Browser Security
    • Authentication
    • Encryption
    • Malware (Malicious Software)
    • Virus Detection and Prevention
    • Spyware and Virus Removal
    • Updates and Patches
    • Locking Your Computer
    • Typosquatting
    • Protecting Company Resources
    • Firewalls
    • Security-Related Ethical and Legal Issues
    • Legal Protection
  • Internet Services and Tools for Business -
    • Internet Resource Tools
    • Mass E-Mail and Texting Services
    • List Servers
    • File Transfer Protocol (FTP)
    • Managing Downloaded Files
    • Virtual Network Computing (VNC)
    • Remote Desktop Connection
    • Peer-to-Peer Networks
    • Troubleshooting Using TCP/IP Tools
    • Open-Source Development
    • Proprietary Software and EULAs
    • Software Patents
    • These Are Sensitive Files
  • IT Project and Program Management-
    • Overview of IT Project and Program Management
    • Resources for Technical Data
    • Project Management Fundamentals
    • Project Management Skills
    • Project Management Phases
    • The Project Triangle
    • Project Management Software
    • Creating Project Schedules
    • Documenting Projects
    • Planning and Scheduling Meetings
    • Browsers in the Business World
    • Reviewing Projects
    • Quality Assurance
    • Business Implications of IT Projects
    • Project Management Institute (PMI)
    • Program Management Concepts
    • We Need an Intranet!

Learning Objectives

  • Internet connection methods, Internet protocols, the Domain Name System (DNS) and cloud computing
  • The basic functions of Web browsers, the components of Web addresses, the use and control of cookies, and browser use in the business world
  • Browser plug-ins and add-ons, and use of browsers to download and manage files
  • Databases as they relate to Web search engines, and ways to conduct basic and advanced Web searches
  • Configuration and use of e-mail clients, guidelines for effective communication over the Internet using modern Web technologies and social networking tools
  • Internet research and collaboration tools, software development tools, and the patent and licensing practices that accompany software applications
  • Issues and risks associated with the Internet, and the security measures that can keep your computer system and your personal information secure
  • Fundamental elements of project and program management, and the importance of acquiring these skills for all IT job roles

Target Audience

All students preparing to enter or continue in the workforce can benefit from the CIW Internet Business Associate course and/or certification:

  • High school students
  • College students
  • Technical/trade school students
  • IT professionals
  • Healthcare professionals
  • Legal professionals
  • Marketing professionals
  • Graphic artists
  • Business professionals

Exam 1D0-61A

Exam 1D0-61A
1.1 Identify job roles in the Information Technology (IT) industry, including the responsibilities, tasks and skills they require.
1.2 Identify the infrastructure required to access the Internet, including hardware and software
1.3 Define important Internet communications protocols and their roles in delivering basic Internet services.
1.4 Identify the basic principles of the Domain Name System (DNS).
1.5 Identify the functions of Web browsers, and use them to access the World Wide Web and other
computer resources.
1.6 Use e-mail clients to send simple messages and files to other Internet users.
1.7 Define and use additional networking and Internet services.
1.8 Demonstrate ways to communicate effectively using Internet technology.
1.9 Identify and configure user customization features in Web browsers, including preferences,
caching, cookies.
1.10 Identify security issues related to Internet clients (e.g., Web browsers, e-mail, instant messaging) in the workplace, including certificates, malware, illicit servers, viruses.
1.11 Use different types of Web search engines effectively.
1.12 Identify and use principles of Personal Information Management (PIM), including common
1.13 Efficiently transmit text and binary files using popular Internet services.
1.14 Identify security-related ethical and legal issues faced by IT professionals.
1.15 Relate project management concepts and terms to the IT profession.
1.16 Recognize essential database concepts.
1.17 Conduct a Webcast and related services.
1.18 Distinguish between proprietary and open-source development models.
1.19 Define essential social networking and Web 2.0 concepts.
1.20 Manage career opportunities in the IT industry.
1.21 Represent technical issues to a non-technical audience.



Training Format Duration Price Schedule/Purchase
Classroom Training: Instructor Led Hand-on Training, Practice Test & 1 Exam Voucher 3 Days $599 View Schedule
Live Virtual Class: Instructor Led Online Training, Practice Test & one Exam Voucher 3 Days $499 View Schedule
Self-Study: Video Based Training, Practice Test & one Exam Voucher 1 year $299 Buy Now

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For more information, call (714) 505-3475.