FAQ: Instructor Facilitated Online Courses

1. What is NRCLC’s Instructor-Facilitated Online Courses?

NR Computer Learning Center (NRCLC) has partnered with Cengage Learning to bring instructor-facilitated online courses to our students who need the flexibility of taking the course at a time and location convenient to them. Cengage Learning is a leading provider of innovative teaching, learning and research solutions for the academic, professional and library markets worldwide. The Instructor-Facilitated Online Courses are a six-week, 12-lesson program that gives students ample time to read, reflect upon, and apply the material provided in each lesson. In addition, the online classroom is built around a set of 12 interactive Discussion topics that permit students to ask and answer questions and share ideas related to the 12 lessons that make up the course. The interactions in the Discussion Area are richer and more rewarding when all students are progressing through the course at the same pace, as in an on-campus course. Whether you’re looking for a course for professional development or for personal enrichment, these six-week online courses are the perfect way to learn a new skill or enhance your existing ones.

2. How many online courses does NRCLC offer?

NRCLC offers a wide range of highly interactive courses that you can take entirely over the Internet. All of the online courses are led by expert instructors, many of whom are nationally known authors. The online courses are affordable, fun, fast, convenient, and geared just for you.
We have over 100 online courses including Microsoft Office 2010, Project Management, Programming Language, CompTIA, Internet Marketing and more.

3. What is included in the online course?

The courses include lecture notes, assignments, supplementary material, Discussion Areas, FAQs, Quizzes, Final Exam and a Certificate of Completion.

4. How long are the online courses?

The online courses are for six weeks, with an available 10-day extension period at the end of course. One lesson is released every Wednesday and Friday for the six-week duration of the course. The student does not have to be present when lessons are released. Access to all lessons is available until the end of the course. Most of the courses take an average of 24 hours to complete.

5. Can a student interact with other students in the class?

Each lesson accompanies an interactive Discussion Area that allows students to participate in the discussion and share information with each other students and the instructor. The interactive Discussion Area automatically closes two weeks after the lesson is released. Thus, it is strongly recommended that the student complete each lesson within two weeks of its release.

6. Are there any Quizzes?

At the end of a lesson, the student is expected to take a brief multiple-choice quiz. These quizzes are designed to test the student’s comprehension of the course material. When the student completes a quiz, the results are displayed instantaneously.

7. How much do the online courses cost?

Most of the online courses start at $109.

8. Do I have to pay my payment in full or can I make payments?

On the Purchase page, you’ll be asked to choose how you’d like to pay for the course using the Payment Options made available. You can either make payments in full or in payments. You do have that opinion.  Note: If your employer or learning institution provided you with a Passcode to apply as payment, enter it on this page.

9. How often are the online courses offered?

A new session of being an online course starts every month. A student can signup at any time.

10. How much time does the student need to set aside for the online course?

On average student spends roughly two to four hours each week completing two engaging lessons that include reading lecture notes, contributing to the discussion, taking the quiz and completing the assignments.

11. How can I get the course information and details?

The NRCLC online course catalog (http://www.ed2go.com/nrclc) contains detail including a long description, a syllabus, an instructor biography, and a list of technical requirements. To view this information, locate the course of interest through the Search bar or Browse Catalog tool. Select the title you would like to view, and you will see tabbed pages containing all of the specifics on the course.

12. What would I see in the Detail Page?

The Details page provides the following information:
•Course Description.
•The number of contact hours or hours of instruction.
• The Duration of time the students will have access to the course content.
•The Start Date is the date when the course access begins.

13. How do I enroll?

To enroll for an online course follows the steps listed below:
1. Go to NRCLC online courses web site ( http://www.ed2go.com/nrclc)
2. Type the desired course in the “Search for Courses” field.
Online_Course_Search_Page3. Once you’ve found the course, click on the Enroll Now button on the right side of the course.

4. Select a session start date on the Select Date page and click on the continue button.


5. If you are a new student, you will be asked to create an account. However, if you are a returning student then you would be asked to log in.


6. Enter the contact information and click on Continue or Continue to Payment Options to move on to the Purchase page.


7. Choose the payment option and complete the payment information.


8. After confirming payment, you’ll automatically move on to the final Confirmation page. From the Confirmation page, you can link directly to your Orientation and access My Classroom.


14. How are the courses formatted?

Your lessons will include text-based practical instruction, illustrated examples, audio files if needed, and supplemental material that your instructor thinks you’ll find helpful or interesting. Your lessons will also be accompanied by an assignment that will help you gain practical first-hand experience with the new skills taught in the course. These assignments will be optional and self-evaluating. However, some course topics will require feedback from your instructor, which will be provided within the Discussion Area of the classroom. Instructor-led course classrooms close after the end date of the course, and you will not be able to enter the classroom again after it closes. Printer-friendly versions of each lesson are available to you so you can keep copies of lesson text, assignments, supplementary material, and FAQ for future reference.

15. How do the students access their courses?

Go to the NRCLC online courses web site: (https://www.nrclc.com/online). Click on the NRCLC Online Courses button to open the online course web site. Click on the sign-in button at the top right corner of the page. Enter the email address and the password and hit enter. Once logged in, a student can then click Enter My Classroom to view the student access page. On the My Classroom page, you’ll be able to view the Orientation for the course before it begins, access the course once it starts, and view progress and completion reports.

16. What if a student forgets their password?

In the sign-in box, click the Get Password link and the password will be e-mailed to the email address that was provided during the registration process. If you did not receive an e-mail or if you no longer have access to the e-mail address associated with your NR Computer Learning Center online courses, please contact Technical Support at (714) 505-3475

17. What if the student needs Extensions/Drops/Transfers?

There are links within each Discussion Area that will allow you to contact ed2go Student Support directly about any of these matters or anything you wish to address privately with your instructor. To get an additional 10 days after the final exam due date to finish your course, fill out the form, and click the Request Extension button. If you need to drop the class then it should be done before the 3 lessons. Contact NR Computer Learning Center (NRCLC) at (714) 505-3475 or info@nrclc.com.

18. Is there a Final Exam?

All of the online courses end with a final exam. The final exams are designed to test the student’s comprehension of the material covered in the class. The student must complete the final exam within two weeks of the release of the last lecture (Lesson 12). Although the answer to the final exam can be submitted multiple times, only the first submission counts. The student must receive 70% or more on the final exam to receive a Certificate of Completion.

19. How does the course completion work?

In order to complete the online course, the student will need to pass the 36-question final exam on the first attempt. The student must receive a score of at least 70% in order to pass the exam. If the student passes the final exam on the first attempt, the student will have immediate access to the online Certificate of Completion from within your classroom site. Once the student completes the course and passes the final exam on the first attempt, then an electronic copy of the certificate of completion is made available to the student, which the student can download and print it. The student can download a copy of the Certificate of Completion at any time in the future by login into his/her account and returning to the My Classroom page. However, if the student does not pass the final exam on the first attempt, then he/she will not be eligible to receive a Certificate of Completion online.

20. What if I need additional support?

For additional assistance, please contact our Student Support department. Feel free to contact us:
NR Computer Learning Center | 1820 E. 1st Street, Suite 550 | Santa Ana | CA 92705 | (714) 505-3475 | info@nrclc.com